Privacy Policy

1. Introduction

At Heaven Flats Rental, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Canadian privacy laws.

2. Information We Collect

We may collect the following types of personal information from you:

• Name, email address, and phone number
• Billing and payment information (processed securely via third-party providers)
• Location data and IP address
• Booking details and preferences
• Browser type and device information
• Any additional information you voluntarily provide through our contact forms or booking system

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your yacht rental bookings
• To communicate with you about your inquiries or reservations
• To improve our services and customer experience
• To comply with legal obligations and fraud prevention
• To send marketing communications (only with your consent)

4. Consent

We collect, use, and disclose your personal information only with your consent or as required by law. You may withdraw your consent at any time by contacting us at [email protected].

5. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Trusted third-party service providers (e.g., payment processors, website hosts)
• Government authorities or law enforcement when legally required

6. Data Storage and Security

We store your information securely using encrypted systems and restricted access. While we take all reasonable measures to protect your data, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You may adjust your browser settings to reject cookies, but some features of our site may not function properly.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal information
• Withdraw consent to data processing
• File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if needed

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third parties.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Heaven Flats Rental
Outer Harbour Marina, 207 Queens Quay W, Toronto, ON
Email: [email protected]
Phone: +1 905-674-4119